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How-to guide

Schedule, change or cancel a session

Keep groups, instructors, venues and local times connected.

For Owners and authorised operations staff

Before you start Scheduling access, a group and the intended academy time zone.

Create the session#

Choose the academy first. A time entered in the schedule is the academy's local time; it is not necessarily your device's local time.

  1. Open Schedule and choose New session, lesson or rehearsal.
  2. Enter a clear title and choose the group, date, start/end times and venue.
  3. Select assigned instructors and the session lead. Review recurrence if creating a series.
  4. Review reminder options and save. Reopen the calendar entry to check the stored details.

Change an existing plan#

Open the existing session rather than creating a replacement without checking. Update its permitted fields and save. When working with a recurring series, distinguish a specific occurrence from its recurrence rule or exception.

Cancel a session through its cancellation action so the state remains visible. Avoid using deletion as a substitute for a changed plan. Notifications depend on configured channels; confirm the important change with your academy's normal communication process.

Troubleshoot time and visibility#

Check the selected week/month, group and venue filters if a session is missing. If a time appears wrong, verify the academy's time zone and the stored date. Do not compensate by manually adding an offset. Around daylight-saving changes, confirm the displayed occurrence before notifying families.