How-to guide
Request or review an absence
Tell the academy about an absence and understand how approval affects attendance.
For Players, permitted guardians and authorised academy reviewers
Before you start Absence access on Pro or Club, plus permission for the participant or staff record.
Submit a request#
Choose the correct academy and participant. A guardian may need explicit absence permission for that relationship.
- Open the absence workflow from the workspace or Inbox.
- Choose the relevant participant and date range, and provide the required reason.
- Submit the request and check that it appears with its current status.
- Read the academy's decision in the request or Inbox before assuming it has been approved.
Review a request#
Authorised managers or head coaches inspect the dates, reason and affected sessions, then approve or decline. Approved absences are reconciled with attendance. A pending request is not an approved absence.
If the dates are wrong or plans change, use the available cancellation or amendment path, or ask the academy reviewer for help. Do not create overlapping requests as a workaround. An approved absence does not necessarily grant a make-up credit: that follows the academy's separate policy.