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How-to guide

Review a payment and its evidence

Keep bank slips, offline receipts and review decisions connected.

For Owners and finance administrators

Before you start Pro or Club academy finance; review permissions and any required recent verification.

Review the record#

Open Money and the pending payment or bank-slip review. A file upload is a claim of payment, not proof of a cleared bank transaction.

  1. Open the invoice and check academy, payer, amount, currency and reference.
  2. Read the attached evidence after it clears file checks.
  3. Reconcile it with your actual bank or payment record.
  4. Approve or decline with the required reason. Confirm the resulting invoice balance.

Resolve uncertainty#

Do not approve the same transfer against two invoices. If the amount or reference is unclear, ask the family for clarification and leave the record pending.

Financial evidence preserves the original file. Sensitive decisions may require another reviewer or the academy's configured waiting period. Online payment status is updated through the provider workflow where enabled; a browser redirect alone is not settlement confirmation.