# Manage notifications and follow an update

Choose supported channels and know what a delivery status means.

Type: How-to guide

For: Academy members and notice publishers

Before you start: A signed-in account; external channels depend on academy and provider configuration.

Reviewed: 2026-09-16

## Choose and check

Open account or notification preferences from Academy. Review the channels available for your account and academy.

1. Set the preferences the form offers and save them.
2. Use Inbox to read in-app notices and review their actual content.
3. If you expect an email, check your address and spam folder.
4. For a missing operational update, ask the academy to check its recipient scope and delivery record.

## Understand delivery

Provider acceptance means a provider accepted a message for processing; it does not prove the recipient read it. In-app read records are a separate signal.

SMS and WhatsApp notice delivery require enabled integrations and credentials. They are not a promise that every system notification uses those channels. Preferences cannot make an unavailable provider channel available. Do not rely on automated notices for emergencies.

## Related guides

- [Send notices and check delivery](https://kelab.app/docs/notices.md)
- [Get started as a parent or guardian](https://kelab.app/docs/guardian-start.md)
- [Launch and integration availability](https://kelab.app/docs/availability.md)